Sales Operations Manager

Are you driven by the thrill of setting the strategic direction that conquers markets? Do you love to turn challenges into victories and have a fierce competitive spirit? We are on the search for a visionary Sales Operations Manager to lead our sales team toward groundbreaking success. We need someone to craft the strategic blueprints that guide our sales team to win big. If you have a passion for precision, a knack for numbers, and thrive in a dynamic, “Get S*%t Done” (GSD) environment, we invite you to join our fast-growing organization!

Who We Are

We are a team of innovators in packaging materials, contract packaging, and automation solutions. With an engineering mindset and creative flexibility, we aim to lead the industry by consistently improving our performance and meeting the highest standards. Our mission is to delight customers by delivering quality services consistently on time, keeping promises, and building lasting relationships.

We strive to disrupt the packaging industry from every angle. Our core values are:

• D – Determined
• I – Innovative
• S – Smile
• R – Responsive
• U – Understanding
• P – Proactive
• T – Teamwork

We are looking for a highly organized and independent individual for a high-paced Sales Operations Manager role to drive growth.

What Your Day will Consist of

Estimation Process Management:

• Lead and manage the overall estimating process for all projects, products, and/or services.
• Collaborate with necessary departments to gather necessary information for accurate cost estimates.

Strategic Sourcing Strategy:

• Develop and implement strategic sourcing strategies aligned with overall business objectives.
• Identify cost-saving opportunities and efficiency improvements in the procurement process.
• Utilize and enhance ERP system procurement tools and analytic tools to enhance visibility in vendor partner relations and make data-driven decisions.
• Develop strategies to improve overall processes with a systematic approach and put intelligence in the system to guide strong decision-making.
• Implement and produce engineered solutions while staying competitive.

Strategic Vendor Relationship Management:

• Cultivate and manage relationships with key suppliers to ensure a reliable and cost-effective supply chain.
• Negotiate contracts and terms with suppliers to achieve favorable pricing and conditions.

Cost Analysis and Optimization:

• Analyze costs associated with the procurement process and identify areas for cost reduction or efficiency improvement.
• Implement cost-effective sourcing strategies without compromising quality or service.
• Manage and optimize the sourcing budget, ensuring cost-effectiveness and efficiency in procurement activities.

Market Research:

• Stay informed about market trends, pricing, and innovations in the industry.
• Conduct market research to identify new suppliers and technologies.

Cross-Functional Collaboration:

• Collaborate with other departments, including finance, operations, and quality assurance, to ensure alignment in sourcing strategies.

Compliance and Ethics:

• Ensure compliance with legal and ethical standards in the procurement process.
• Implement and enforce ethical sourcing practices.

Continuous Improvement:

• Implement processes for continuous improvement in strategic sourcing and estimating activities.
• Identify and recommend enhancements to procurement processes and systems.

Performance Metrics:

• Establish key performance indicators (KPIs) to measure the success of sourcing/estimating strategies and hold the team accountable for achieving them.
• Regularly assess and report on the performance of vendor partners against established metrics.

What Does Success Look Like? (Mission of the Role)

The mission of the role is to lead the estimating process, analyze costs, and prepare accurate and competitive estimates for projects in a timely manner. This is a high-paced role with multiple opportunities being worked on simultaneously per day—speed, organization, and attention to detail will be key for success.

What We Expect of You

Leadership:

• Ensure direct reports are encouraged to perform to the best of their abilities by providing the tools necessary to make tasks seamless.
• Maintain healthy and motivated teams to create optimum output and apply strategies and project/time/attention management tools to lead an effective team.

Intelligent / Learner:

• Learn complex concepts quickly and demonstrate the ability to proficiently understand and absorb new information.
• Have strong analytical and problem-solving skills.

Work Ethic / Need for Achievement:

• Be ambitious and strive for excellence.
• Set challenging goals and hold yourself accountable for exceeding them.
• Be willing to work as hard as possible to get things done.

Curiosity:

• Eagerly look for innovative products in the marketplace and find vendors to support the solution.
• Think outside the box and creatively when offering alternative solutions.
• Understand the goals of a request and get context through effective questioning and listening.

Organization / Efficiency:

• Be organized and orderly, working in an efficient and effective manner with minimal wasted time.
• Focus on key priorities and manage opportunities in the pipeline.

Confident / Positivity:

• Be aggressive in your planning and confident in your strategy to win business opportunities.

Project Management:

• Manage multiple projects simultaneously, ensuring timely and successful completion.

Strategic Thinking:

• Think strategically and align sourcing and estimating strategies with overall business goals.

Customer-focused:

• Advocate for white-glove service.

What You Need to Bring to the Role

Required Experience:

• A bachelor’s degree in business, supply chain management, procurement, or a related field is often required.
• Competence using ERP and sourcing tools.
• Advanced knowledge and usage of Excel.
• Proven experience in strategic sourcing, procurement, or supply chain management.

Desired Experience:

• Prior packaging experience.

What Challenges We Expect

• There is a significant learning curve in this role, with custom solutions and over 250,000+ SKUs from a range of specialized and trusted partners (vendors/suppliers). The amount of information may feel overwhelming at first.
• We have cutting-edge tools and technologies that will take time to learn how and when to best apply.

How We’ll Support You

• You will have a team around you to help you perform in your role.
• Sales Operations, including engineering and project managers to support required functions.
• Finance: to send and secure invoices with vendors.
• Data: Dashboards and Metrics to meet and exceed business and personal goals.

What You’ll Earn

• Aggressive compensation, 401K, competitive benefits, vacation, etc.