Frequently Asked Questions
Want to know what it’s like to work at Hirewell? Explore our answers to the most frequently asked questions below!
General
Is the role fully remote?
Yes! We’re a remote-first, hybrid-optional company. We’re hiring across the U.S. on a fully remote basis. If you’re in the Chicagoland area and enjoy being in an office, we have downtown office space available — and some team members do take advantage of it. But it’s completely optional.
We also have team members based in New York City, San Francisco, Atlanta, Houston, Dallas, and Miami.
Twice a year, we host company-wide events in Chicago, and we’ll fly you in for them!
As long as your home setup works for you, it works for us.
Where is the office located? Do people go in, and how often?
Our office is located at 625 W Adams St, Chicago, IL 60661, and it’s open to any Hirewell team member who wants a change of scenery. Use it every day, once a week, or not at all — it’s totally up to you.
If you do stop by, chances are you’ll run into a few coworkers doing the same.
How many employees work at Hirewell?
Hirewell has 75 employees and is growing.
How does Hirewell build and deliver custom RPO Solutions? What areas do they recruit in?
We embed directly into our clients’ hiring teams to deliver tailored, end-to-end recruiting support — from strategy to execution. That includes sourcing, interviewing, process improvement, and onboarding help.
We recruit across nearly every function and industry, including tech, HR, marketing, sales, finance, real estate, executive search, and more.
What is Fixed Cost RPO recruiting? And what value does it bring to the client?
Fixed-cost RPO means predictable hiring support for a set price — no surprises. Our model delivers fast results, full-cycle support, and cost savings of 20%+ over traditional search. Clients get flexible, expert-led recruiting with pricing they can plan for.
What KPI’s/metrics does Hirewell track, and how is success measured?
We’re a results-driven company — but not in the outdated “make 50 calls a day” kind of way.
We define what success looks like for each role and support you in exceeding those goals. Metrics are tailored by level and experience. They’re not the whole story, but they help us identify what’s working and where support might be needed.
Your success isn’t just about placements. It’s also about client relationships, business ideas, collaboration, and how you contribute to the broader team. We think about the big picture — and we want you to, too.
How is compensation determined at Hirewell?
All roles at Hirewell include a competitive base salary plus variable compensation.
For recruiters, commissions start at 10% and go up to 30%. In year one, most team members earn an additional 20–30% above base. In year two, that typically increases to 30–60% — and many double (or more) their salary through commission.
For roles outside of recruiting, variable comp is tied to the success of your specific practice or team.
Where are your clients located? Will I ever need to go onsite?
Our clients are primarily located throughout the U.S. and Canada, with some in the UK, EU, and Australia. We have a strong client base in the Chicago area, where we’ve been headquartered for over 20 years.
You’re never required to go onsite, but if there’s a local client you’d like to meet in person for coffee, lunch, or an event, we encourage it! Building relationships face-to-face can be a great way to strengthen connections and deepen partnerships.
Who handles business development and finds new clients for Hirewell?
It’s a team effort. Many of our clients come through referrals and inbound interest — a reflection of our senior team and long-standing reputation. We’re consistently ranked as one of the top recruiting firms in the country.
We also have a dedicated group focused on business development to keep building on that momentum.
Can anyone contribute to Hirewell’s content creation efforts?
Absolutely. Whether you’ve been here a day or a decade, everyone is encouraged to get involved.
Want to be on a show? Write an article? Share your voice on social media? We love seeing new perspectives and fresh ideas. If content is your thing, there’s always an opportunity to jump in.
How can I get involved with Hirewell’s content initiatives?
We host bi-weekly content committee meetings where anyone can join. We brainstorm new topics and collaborate on articles and guest ideas.
How much you participate is totally up to you — we welcome any and all contributions!
Does Hirewell provide a laptop or other equipment?
Yes! We’ll send you everything you need — laptop, monitor, accessories — right to your door. You don’t have to lift a finger.
What tools does Hirewell use for internal communication?
We’re a Google Workspace company, so we use Gmail and Google Chat for most day-to-day communication. For meetings, we use Zoom.
Does Hirewell support both contract and direct-hire placements?
Yes! We help clients find talent in whatever way works best for them — that includes contract, temp, contract-to-hire, and direct-hire roles.
The service types might sound familiar, but what sets us apart is how we deliver and the strength of our client relationships.
Culture
How has Hirewell maintained its culture since going remote?
We make a real effort to stay connected — even across screens. Teams meet weekly and often plan in-person outings when possible.
We also host optional cross-team socials, both virtually and in person, so you can spend quality time with coworkers you might not see in day-to-day meetings. Whether you’ve been here a week or a few years, we’re always looking for new and creative ways to bring people together and keep communication flowing across the company.
How does Hirewell differ from other agencies?
1. Our people. We’ve built a culture that attracts and retains top recruiters—our average tenure is nearly four years, and our annual turnover sits under 10%, far below industry norms.
2. Our specialization. We cover a wide range of functions—from Technology, Sales, Marketing, HR, Finance & Accounting, Real Estate, Industrial, and beyond—so we offer both breadth and depth in our hiring capabilities.
3. Our flexible talent solutions. Whether you need:
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- SEARCH — expert hiring for leadership and specialized roles
- RPO — embedded, full-cycle recruiting support tailored to your goals, often with faster results and cost savings hirewell.com
- INTERIM — short-term project support from experienced specialists
We customize our approach to fit your needs seamlessly.
4. Our technology. Powered by next-gen AI and homegrown talent platforms, our recruitment process is faster, smarter, and more engaging for our clients, our candidates, and us.
5. Our brand. With 20+ years of consistent results, we partner with some of the most interesting organizations, and our content-driven marketing lets our employees build their personal brand while elevating Hirewell’s reputation.
What does professional growth look like at Hirewell?
We believe in growing from within —The majority of our leadership team has been promoted internally.
Whether you want to lead a team, explore a new specialty, or branch into one of our growing areas, we’ll give you the tools, opportunities, and support to make it happen. We’re invested in your growth, both professionally and personally.
What is leadership like at Hirewell?
We try to do the opposite of what you might expect from traditional staffing leadership.
In team surveys, our leaders are described as down to earth, honest, and hands-on. Many still actively recruit, so they understand the day-to-day realities and challenges. They’re here to help you succeed — and to make you an expert, too.
What is management like?
Everyone manages a little differently, but across the board, our managers are approachable, supportive, and trust you to do your job.
Micromanagement isn’t a thing here. And if you want to chat with Matt, our CEO? Go for it — open door policies apply from the top down.
How often do you meet with your manager/team? How team-oriented is the role?
Each practice meets 1–2 times a week, and you’ll also have a weekly 1-on-1 with your manager.
There’s also an all-company meeting every week. We aim for a balance — just enough structure to stay aligned, without overwhelming your calendar.
What is your favorite part about working at Hirewell?
When we asked the team, four things stood out:
- Approachable leadership
- Supportive, collaborative culture
- Strong compensation plans
- Clear opportunities for growth
Want a second opinion? Check us out on Glassdoor — we’re proud of the feedback we’ve received.
How does Hirewell prioritize diversity and inclusion?
We know DEI is never “done” — it’s about continuous listening, learning, and action.
We’re committed to building an inclusive environment where everyone feels they belong, and we continue to evolve how we approach DEI to ensure it’s meaningful and lasting.
Early Career
What does training look like at Hirewell?
We believe becoming a great recruiter takes time, which is why we invest heavily in your learning and development from day one.
Our onboarding and training programs are always evolving to meet the needs of new team members. Whether you’re just starting out or bringing a bit of experience, we’re focused on giving you the tools, support, and guidance you need to succeed.
What does future compensation look like?
We conduct annual performance reviews, and that’s typically when promotions and salary increases happen.
Our compensation structure is built to reward results — top performers are consistently paid at or above market, and we regularly evaluate our plans to keep it that way.
Benefits
Does Hirewell provide parental leave? What does that look like?
Yes! If you’ve been with the company for at least one year, we offer:
- 12 weeks of paid leave for Primary Caregivers
- 2 weeks of paid leave for Secondary Caregivers
We want you to take the time you need to care for your growing family.
Which medical insurance provider does Hirewell use?
We offer multiple medical plan options through Blue Cross Blue Shield of Illinois, so you can choose the coverage that works best for you.
What else is included in Hirewell’s benefits?
We’ve got you covered on several fronts:
- 401(k) through Principal, with 3% company contribution after your first year — regardless of whether you contribute
- Vision and dental insurance through BCBS.
- Life Insurance and Long-Term Disability Insurance
- And more — our goal is to support your well-being at work and beyond
Is there flexibility in work hours? What are the standard working hours?
Our standard hours are 8:30 AM to 5:00 PM CT, and we don’t schedule meetings outside of that window.
That said, we’re flexible. As long as you’re getting your work done and hitting your goals, you have room to adjust your day to what works best for you. Early bird? Midday workout person? Do your thing.
What is the PTO culture like at Hirewell?
We offer unlimited PTO, and we really mean it. You’re encouraged to take the time you need to rest and recharge.
We also close down between Christmas and New Year’s, so you can enjoy a true break over the holidays.
Does Hirewell offer volunteer days or community service opportunities?
Yes! We typically organize a couple of volunteer or fundraising events each year, giving team members a chance to give back and connect with the community. Participation is optional, but always encouraged.
Other
Who is responsible for sourcing at Hirewell?
Sourcing can be a time-consuming part of recruiting. We leverage agentic AI and a dedicated offshore team to support and scale sourcing efforts.
Is Hirewell a full-lifecycle recruiting firm? Will I be able to both recruit and manage accounts?
Yes! At Hirewell, we believe the best account managers are also great recruiters — and vice versa. That’s why most of our team runs a full desk, which means recruiting, managing client relationships, and developing new business.
If you’re looking to do it all, from finding talent to growing accounts, you’ll fit right in here. We’ll give you the tools, support, and compensation structure to be successful in every aspect of the role.