Camunda Business Analyst (AVP)

Camunda Business Analyst (Assistant Vice President)

Location: Chicago, IL

Position Overview

We are seeking a highly skilled and motivated Assistant Vice President / Business Analyst to join our Modern Workplace Team. This role is pivotal in delivering enterprise-grade process orchestration solutions that enhance transparency, ensure process consistency, and enable scalable growth across the organization.

The ideal candidate brings a proven track record in detailed process analysis, modeling, and technical problem-solving. We are looking for a professional who is fluent in the application of AI within process-based decision-making to drive intelligent process automation (IPA).

Key Responsibilities

Process Design & Orchestration

• Requirements & Modeling: Collaborate with business units to capture requirements and model workflows in Camunda using BPMN standards.

• Deployment: Configure and deploy process workflows that align with core business objectives.

• Optimization: Maintain and enhance existing processes to ensure peak performance.

Data-Driven Insights & AI Integration

• Analytics: Leverage Camunda analytics and processing metrics to identify inefficiencies and recommend strategic improvements.

• AI Implementation: Identify and execute opportunities to integrate AI-driven decision-making into standard process workflows.

Stakeholder Engagement & Communication

• Trusted Advisor: Act as a primary consultant for business partners on process-related needs.

• Relationship Management: Foster cross-departmental alignment to ensure high adoption rates for new solutions.

• Training: Develop and deliver comprehensive documentation and training programs for new workflows.

Project Coordination & Delivery

• End-to-End Management: Lead process orchestration initiatives from initial design through final deployment.

• Technical Liaison: Facilitate knowledge transfer and support the development team throughout the build phase.

• Testing & Launch: Lead User Acceptance Testing (UAT), coordinate launch activities, and partner with Change Management teams.

• Agile Tracking: Utilize Azure DevOps for project tracking, prioritization, and operational transparency.

Candidate Requirements

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, Business, or a related field.

• Experience: 7+ years of experience in business or process analysis with a focus on technology enablement (Financial Services experience is highly preferred).

• Technical Expertise: Advanced proficiency in process modeling using BPMN and orchestration platforms (e.g., Camunda, Appian).

• AI Knowledge: Familiarity with AI-driven automation is a significant advantage.

• SDLC Mastery: Expert understanding of the software development lifecycle within hybrid teams (internal staff and third-party vendors).

Professional Attributes

• Proactive Mindset: A self-starter with a “no job is too small” attitude and high personal accountability.

• Adaptability: Thrive in a fast-paced, complex, and evolving environment.

• Culture: Enthusiastic about contributing to a “Gold Standard” hybrid work culture and working in-office.

Core Competencies for Success

• Leadership: Focuses on the right priorities, develops others, and fosters an inclusive, supportive team environment.

• Achieving Results: High achiever who delivers quality results through careful planning and barrier removal.

• Personal Effectiveness: Builds strong relationships, communicates effectively, and remains adaptable to change.

• Thinking Critically: Uses analytical reasoning and diverse perspectives to solve problems and anticipate future challenges.

Functional & Technical Competencies

• Technical Proficiency: Ability to troubleshoot technical issues, apply secure programming principles, and integrate new software.

• Business Assessment: Identifying departmental needs and translating them into technical solutions.

• Data & Risk Management: Maintaining data integrity and security while managing risks in complex, ambiguous situations.

• Testing & Quality: Ensuring functionality meets end-user requirements through rigorous evaluation.

• Vendor & Relationship Management: Coordinating with external partners and advising internal clients to manage expectations effectively.

• Innovative Mindset: Leveraging an agile approach to drive continuous improvement and proactive learning.