Solution Engineer

About the Company

We build technology that tackles some of healthcare’s most complex coordination challenges. Our platform connects patients, payers, and care providers through a unified digital marketplace designed to simplify workflows, reduce friction, and improve patient outcomes.

The Role

We are looking for an experienced Solutions Engineer to support customer acquisition, implementation, and integration. This role spans both pre- and post-sales work and partners closely with Growth, Implementation, and Product teams.

You’ll work with large, complex health systems and provide hands-on technical guidance across integrations, security, and identity management. One day may involve VPN or network design discussions; another may focus on EHR integrations, FHIR services, or SSO configurations.

The role reports to the CTO and is fully remote within U.S. time zones.

What You’ll Do

• Lead technical discovery, integration planning, and testing with healthcare customers

• Configure the SaaS platform, including SSO, EHR/FHIR integrations, data feeds, SFTP, and private networking

• Troubleshoot and support complex technical integrations

• Produce clear, concise technical documentation

Qualifications

• 10+ years in software engineering or a related technical role

• Strong customer-facing communication skills

• Experience with healthcare interoperability (FHIR preferred)

• Knowledge of AWS networking and security (VPNs, VPCs, firewalls)

• Experience with identity and access management (SAML, OIDC, Entra, Shibboleth)

• Familiarity with modern security and encryption standards, including mTLS

• Experience with healthcare integration engines (e.g., Mirth or Corepoint) is a plus

Why Join

• Mission-driven work with real impact on healthcare outcomes

• Flexible, fully remote work environment

• Competitive benefits, generous PTO, and growth opportunities in a high-impact team