Solutions Engineer

Palo Alto , CA

Direct Hire

Salary Range: $140,000 - $180,000

We are a Series-A funded AI company on a mission to reshape the insurance sector through groundbreaking technology solutions. We are looking for a skilled Solutions Engineer to connect our advanced products with the technical requirements of our clients, ensuring smooth deployment and integration.

Key Responsibilities:

  • Partner with the sales team to grasp client needs and create customized AI-driven solutions that align with their business objectives.
  • Act as the technical authority during the pre-sales phase, offering product demonstrations, technical presentations, and addressing detailed client questions.
  • Collaborate with clients to evaluate their existing systems and workflows, identifying opportunities for integrating our AI solutions.
  • Design and present tailored product configurations and prototypes to showcase the value and capabilities of our offerings.
  • Support the implementation process by providing technical expertise, troubleshooting challenges, and facilitating smooth integration with client systems.
  • Serve as a communication bridge between clients and the product development team, sharing client feedback to influence future product enhancements.
  • Offer post-sales support to ensure client satisfaction and sustained success with our products.
  • Develop and maintain technical documentation, including integration guides, FAQs, and best practices.

Qualifications:

  • 5+ years of experience in a solutions engineering, pre-sales, or technical consulting role, ideally within the AI or tech sectors.
  • Strong technical foundation with experience in software development, system integration, and cloud-based solutions.
  • Knowledge of AI, machine learning, and data analytics technologies and their applications in enterprise settings.
  • Exceptional communication and presentation skills, capable of conveying complex technical concepts to diverse audiences.
  • Proven track record of managing multiple client projects simultaneously and delivering top-notch results under pressure.
  • Strong problem-solving abilities and a proactive attitude toward addressing client needs.
  • Familiarity with programming languages such as Python, Java, or similar, as well as experience with APIs, data integration, and cloud platforms.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications:

  • Experience in the insurance technology or financial services industries.
  • Background in startup or fast-paced growth environments.
  • Certifications in cloud platforms such as AWS, Google Cloud, or Azure.

Benefits:

  • Competitive salary with equity options.
  • 401(k) plan.
  • Comprehensive health, dental, and vision insurance.
  • Flexible work environment with remote options available.
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