Learning System Specialist

Chicago, United States – 3 days onsite

We are seeking a dynamic and experienced Learning System Specialist to join our Learning & Development team to manage the administration, maintenance, and ongoing support of our Learning Management System (LMS) – Docebo.

Your Core Responsibilities:

• Work with the L&D team to develop and maintain a comprehensive strategy for utilizing LMS capabilities to enhance learning and development across all offices
• LMS Administration:
  • Manage the day-to-day operations of the Docebo LMS, such as group creations, course assignments, and facilitating other functions, such as compliance to upload courses
  • Ensure the LMS is correctly configured to meet organizational needs.
  • Monitor system performance and troubleshoot issues as they arise.
  • Implement and optimize features such as Discover, Coach & Share, channels, and catalogs.
• Curating and managing learning content:
  • Manage Go1 content integration and curate content that aligns with organizational goals.
  • Partner with internal stakeholders to identify and create learning paths and curriculums based on employees’ job roles and skill requirements.
• User analysis and engagement:
  • Generate scheduled reports on LMS usage, learner progress, and content effectiveness based on stakeholder requests and feedback
  • Identify, analyze, and make suggestions based on LMS activity
  • Create and maintain internal and external user groups, roles, and permissions on the backend
  • Provide technical support to global LMS users, including troubleshooting and resolving issues.

Your Skills and Experience:

• Proven experience as an LMS Administrator, preferably with Docebo.
• Strong understanding of LMS features such as Discover, Coach & Share, channels, and catalogs.
• Experience in managing skills and tags within an LMS to enhance search and recommendation functionalities.
• Familiarity with adult learning principles and best practices, AICC/SCORM standards, e-learning authoring and collaboration tools, and other technologies.
• Excellent technical troubleshooting skills.
• High level of communication (both verbal and written) and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple competing priorities and demands
• Bachelor’s degree in a related field