Account Executive

Are you an accomplished sales professional looking for an opportunity to represent a new(ish), exciting service line that positively impacts healthcare – improving patient outcomes and helping control healthcare costs? Are you energized by selling an idea to help executives find solutions to their healthcare workforce challenges rather than selling an established widget (physical product) where it often feels the only lever you have as a sales rep is price?
Reporting to the VP of Growth and Partnership, you will develop and execute business development plans to build a robust pipeline for NAHQ’s B2B service offerings which include assessment, professional services, L&D, training, event, and membership solutions. You’ll have the chance to articulate value propositions and develop deep relationships both through direct outreach and conferences to advance the mission of promoting our mission of eliminating variability in healthcare outcomes through a strategic focus on quality and safety by identifying and closing new business opportunities.  

Our keystone product, Workforce Accelerator, was recently validated through longitudinal data from our original client and has been significantly expanded by several of our largest clients. Last month, we announced a strategic alliance with The Joint Commission where they endorsed NAHQ’s Healthcare Quality Competency Framework. If you are excited about evangelizing a new approach to improving healthcare quality, we want to talk to you.

This role is hybrid with 2 days/per week in the office (near O’Hare and easily accessible by freeways and the Blue Line) to promote collaboration. This role requires up to 45% overnight travel to prospective clients and conferences.

ESSENTIAL FUNCTIONS
•    Prospecting and Lead Generation: Identify and pursue new sales opportunities through various channels, including cold through warm lead engagement, networking, and referrals
•    Client Engagement: Build and maintain strong relationships with potential and existing clients by understanding their needs and presenting solutions that align with their individual or organizational needs
•    Pipeline Management: Own your book of business, maintaining an organized, reliable, and clear sales pipeline tracking interactions, follow-ups, and progress toward sales goals in the NAHQ CRM tool (HubSpot)
•    Negotiation and Closing: Lead sales negotiations and close deals effectively to meet or exceed quarterly sales targets, focusing on win/win scenarios for potential clients and NAHQ. Prepare proposals for submission to clients and collaborate with operations team members on closing and implementation hand-off
•    Market Research and Continuous Learning: Stay informed about industry trends, competitors, and market conditions to identify new opportunities and strategies for growth. Be passionately curious about the core problem NAHQ products solve for customers and remain open to performance improvement
•    Performance Reporting: Using the NAHQ CRM (HubSpot), prepare and present sales reports to executive management, highlighting successes and strategic adjustments
•    Other duties as assigned.
 
SKILLS & EXPERIENCE WE VALUE:
•    5+ years’ experience selling services in a quota carrying role 
•    Demonstrated creative and resourceful self-starter with the ability to independently identify and cultivate markets, targets, and effective sales processes while maintaining a collaborative attitude with marketing, delivery, and the leadership teams
•    Proven B2B experience, including targeting and influencing c-suite and/or leadership personas via face-to-face meetings, presentations, active listening, and effective negotiation
•    Must be comfortable with the full sales cycle from cold-calling prospects, identifying client needs through active listening, addressing those needs through targeted solutions, and closing new business proposals 
•    Highly motivated, energetic, and outcome-driven with the ability to handle multiple deals and to meet tight deadlines
•    Tech comfortable and data informed including experience working with a CRM (Hubspot, Salesforce, C365 CRM) and MS Office Suite  
•    Ability to travel up to 45% to prospective clients and conferences

Preferred:
•    Experience selling training a plus
•    Experience as a Founding Account Executive helpful
•    Experience in the healthcare industry desired but not required 

About NAHQ
NAHQ is a collaborative, innovative, and open environment asking its staff to show ethical behavior and business practices that align with the organization’s values. This position is vital to the success of NAHQ, and the person must bring, in addition to professional knowledge, a personality well suited to working with numerous individuals (staff, members, vendors, sponsors, etc.). 

NAHQ’s Values: Personal Accountability, Empathy, High Performance, Teamwork, Authenticity/Diversity, Organizational Ownership, Improvement, Service, Adaptability. 

NAHQ’s culture is high performance, and high impact, but limits draining behaviors associated with fear of failure, and unproductive competition. Leadership and management teams aim to set and communicate a clear compelling vision. Leaders work to coach, develop, and manage staff to meet organizational goals while also growing personal competencies for continued professional development. A growth and improvement mindset that embodies our daily work and our interactions inside and outside of the organization. NAHQ’s values parlay into a culture that is optimistic, energetic, accountable, and fun. 

NAHQ is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.