SAP S4 Project Manager

New York, NY


Pay: $/hr

Job Title: SAP S4 Project Manager
Reports to: Sr. Director of IT Business Solutions
Number of Direct Reports: 0
Key Internal Partners: Supply Chain, Logistics, Project Management, Quality, and IT
Key External Partners: IT system vendors for front office operation (e.g., SAP)
Project Management: Yes
Location: NYC
Date Updated: 3/22/2024

Job Summary:

Reporting to the Sr. Director of IT Business Solutions, the primary responsibility of the IT SAP S4 Project Manager position is to manage and execute IT projects related to SAP S4 sales & distribution and logistics execution. The successful candidate will work with business teams to understand requirements, design, and deliver solutions in a highly integrated environment. The candidate will act as SAP subject matter expert (SME) and will have extensive expertise in the areas (with a strong focus on SAP SD and LE) of the business using SAP. This is a hybrid role (10-12 days work from home/month) based in our New York City office.

Job Responsibilities:

  • Manage SAP S4 evolution and enhancement projects (60%)
  • Collaborate with key business partners and users to define business needs and priority, drive implementation, and act as a liaison between the front office business and IT team.
  • Translate complex business challenges and issues into technical designs. Define, challenge, and validate technical prerequisites & compatibilities and interfaces; write technical specifications.
  • Lead the delivery of medium to large initiatives related to SAP and oversee all project activities.
  • Ensure project activities are aligned to deliver the identified technology strategies, and business goals & objectives, while meeting quality, scheduling, budget, and IT standards requirements.
  • Ensure alignment of project stakeholders via communications, influencing, and relationship building.
  • Provide accurate project timelines and ensure project activities and resources are superbly allocated to align with the priorities established by business.
  • Simultaneously lead multiple projects, coordinating resources across IT and within the business operating units.
  • Partner with respective Business Leaders and associated IT managers/directors to ensure a quality delivery of project deliverables.
  • Through project deployment, foster and guide full adoption of tools, services, and common business processes, and cultivate super-users to strengthen solution ownership and self-sufficiency.
  • Drive the importance of testing / QA practices / security, as well as IT and business cross-training across all project initiatives.
  • Actively participate with the IT and Business Management Teams to

develop and measure project success criteria and return on investment.

Manage EDI and non-SAP projects (15%)

  • Manage and deliver EDI projects as assigned (e.g., EDI enhancement, 3PL, etc.) ensuring projects are managed and delivered on-time and within budget.
  • Understand business challenges and propose effective technical solutions to continuously improve business process and efficiency.
  • Participate in global projects during the implementation phase.
  • Act as the solution architect for smaller projects and manage execution for quick wins.

User Support & Training (15%)

  • Provide S4 support for urgent service tickets and requests.
  • Lead SAP support service consultants to ensure tickets are managed on time and in full.
  • Provide training and assistance to existing and new users to build up user experience and knowledge of the front office system.
  • Partner with key users to implement/optimize new and existing processes.

Act as Key IT Business Partner (10%)

  • Develop a solid understanding of business processes and business dependencies on supported technologies.
  • Collaborate with the business team on IT-related projects and provide guidance and recommendations on technical solutions.
  • Understand business goals and propose technology solutions. Assess the requirements of technology solutions, including estimates of time, staffing, and costs to implement and support the solution.
  • Challenge user requests to ensure that best practices are followed and implemented.

Position Requirements:

Basic Qualifications:

  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • At least 7-10 years of progressive experience in leading the deployment of medium to large-scale SAP and other IT initiatives, preferably in the CPG industry. Must have led at least one SAP implementation.
  • Strong technical and functional experience with SAP SD, MM, and LE.
  • Technical skills for understanding the development, configuration, implementation, and support of business solutions.
  • Experience in integrating SAP with non-SAP systems using middleware/EDI/API.
  • Extensive experience in building detailed, technical project plans and documenting all project management artifacts.
  • Proven track record in managing and executing complex SAP projects with geographically distributed teams.
  • Proven ability to effectively understand business requirements, design technical solutions, and communicate ideas and solutions across all levels of the organization (written & verbal).
  • Deep level of proficiency and understanding of information technology and the linkage between business processes, people, and systems.
  • Solid business acumen across multiple functional areas/processes.
  • Must demonstrate change leadership skills: ability to effectively manage communication, negotiate successful outcomes, identify risks, engage correct stakeholders, etc.
  • Strong facilitation skills to drive issue resolution and consensus efficiently and effectively across all levels of the organization. Well-versed in project management tools and methodology.
  • Ability to work and collaborate in a multi-cultural environment.

Preferred Qualifications:

  • High performance dedication, including attention to detail, and willingness to work issues to successful closure with a strong results orientation driving change in a complex environment.
  • Ability to conduct and interpret qualitative and quantitative analysis and problem-solving skills, showing independent judgment and creative problem-solving techniques.
  • SAP Certifications are highly regarded.
  • Professional certification (e.g., PMP) is desired.

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