Fraud R&D Operations Analyst

Position Fraud R&D Operations Analyst

TL;DR
Snappt is in need of an experienced Fraud R&D Operations Analyst. You will work
closely with our current team of Fraud Analysts, and independently to gain a deep
understanding of the fraud detection space we work in and help us to push our
technology forward.

Who we are
We are a Series A, well-funded tech startup that is kicking ass and taking names. In
just two short years, we have captured nearly 10% market share… because our fraud detection technology is saving our customers millions, soon to be billions of dollars.

We are a founder-led organization, passionate about building a company with
awesome people and a relentless focus on the customer. And as cliche as it may
sound, we walk the walk and stand behind our Core Values and how we treat one
another.

We are a team of 75, soon to be 100. If you’re like us and think you have what it takes to join us, keep reading!

What we do
We stop the bad guys. Since 2020, we have saved our customers over $150MM in
potential losses. The Snappt platform leverages our proprietary algorithm to effectively and efficiently identify tampered or altered documents used for income or financial verification. For example, this empowers property managers and owners to avoid costly evictions (and the associated bad debt.)

Who you are
You are passionate; you throw your energy and conviction into the work you do.
You are naturally curious; you have an innate desire to understand people and help
solve their problems. You are collaborative; you thrive in environments where people work together to create winning solutions. You have a commitment to self development and personal growth; you pursue your personal and professional interests with energy and enthusiasm. You assume positive intent; you believe your teammates and customers come from a place of good intention.

What you will do

• Become the authority on document fraud
• Analyze our current fraud detection procedures, looking for gaps and finding how to fill them
• Use large data sets to draw conclusions on document fraud
• Collaborate with cross-functional teams including Customer Support, Engineering, and Data Science to enhance fraud prevention strategies and response tactics.
• Researching new fraud detection tools and techniques
• Research fraudulent documents and document sources to ensure our systems are staying up to date with the latest trends in document fraud
• Review and analyze disputes and escalations to make informed decisions on account resolutions.
• Researching other areas for us to expand our current offerings into and ways for us to expand our current offerings to our current clients

What you bring

• Bachelor’s degree in a relevant field or equivalent work experience.
• Ability to work with large teams in a dynamic, high growth environment – drive, organization and agility are key
• Strong analytical skills with the ability to interpret data, identify trends, and draw actionable conclusions
• Familiarity with fraud detection tools, techniques, and industry-standard practices
• Excellent attention to detail and the ability to work meticulously in a fast-paced environment
• Effective communication skills to collaborate with cross-functional teams and present findings to both technical and non-technical stakeholders
• Adaptability and willingness to stay updated on the latest fraud trends and prevention methods
• Experience with data analysis and programming languages (e.g., Python, SQL) is a plus

Where you’ll work

Snappt is a remote-first organization.
We actually don’t even have an office. So if you’re accountable and do high-quality
work…do it from anywhere. You can also expect to see your teammates throughout
the year IRL, at company-supported retreats and events.

We are an Equal Opportunity Employer
We believe the best ideas come from working with people of different backgrounds
and unique perspectives. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including
hiring, recruiting, promotion, termination, layoff, recall, leave of absence,
compensation, benefits, training, and apprenticeship. Snappt makes hiring decisions
based solely on qualifications, merit, and business needs at the time.

Not sure if you check all of our boxes? Apply anyway. We are growing rapidly and
always try to find room for motivated individuals.