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Business Process Expert - Continuous Improvement

Chicago, IL
Salary Range : $0

Job Title:

Business Process Expert, Continuous Improvement, Supply Chain

Reports to:

Senior Manager, Continuous Improvement, Supply Chain

Job Code:







Looking for a curious, collaborative and effective innovator who wants to improve critical business problems by creating solutions that improve stakeholder satisfaction. This role will lead development and improvement activities and will be the internal expert on assigned Business Responsibility.



Core Duties and Responsibilities

  • Provides advanced expertise and knowledge in complex area of specialization. Identifies and researches unique stakeholder opportunities, issues, and requests
  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Outlines specific objectives and processes that are focused on generating innovative solutions to critical business problem
  • Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results
  • Acts independently to determine methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to critical issues
  • Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status, addressing the underlying needs of the stakeholders
  • Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction
  • Implements innovative processes or changes that support the goals of the function or department
  • Develops and submits ideas which support the achievement of innovative goals
  • May or may not have direct reports
  • May be involved in systems roadmap development and system selection as required



Minimum Requirements (Experience, Education, Qualifications, Skills, Abilities)

  • Bachelor’s and/or Master’s in Business optimization (e.g., Industrial Engineer, Operations Research), engineering, scientific research or equivalent combination of education, training and/or experience
  • Certified Lean Six Sigma professional or demonstrated evidence of equivalent aptitude, skills, and passion for Continuous Improvement.
  • Required experience driving process management and improvement within a Supply Chain environment
  • Experience leading large, complex cross-functional projects involving process analysis and optimization
  • Advanced proficiency in Excel, Visio and PowerPoint with experience utilizing Qlikview/Qliksense


Foundational Characteristics

  • Collaborative Leadership- Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment
  • Delivers of promises, goals, and expectations. Makes quality decisions and resolve problems rapidly
  • Ability to communicate effectively up and down, at all levels of the organization, teach and present complex and/or new ideas with clarity and simplicity
  • Excellent planning and prioritization skills with the ability to multitask and adapt.
  • Able to synthesize large amount of information
  • Ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes
  • Innovative and effective in solution development, risk mitigation, and execution
  • Process oriented, proven strong problem-solving skills and able to embrace and drive change
  • Works with a strong sense of urgency
  • Thrives in ambiguity
    • Does not need all information to navigate effectively
    • Able to succeed in a changing environment
  • Humble yet confident, able to put the growth of the company/team/brands first
  • Able to course correct
  • Listens and is open to feedback
  • Experience working with cross-functional teams and fostering teamwork
  • Demonstrates agility within a dynamic environment
  • Demonstrates a hands-on attitude and an attention to detail
    • Pays attention to the small details
    • Demonstrates a willingness to pitch in wherever needed
    • Authentic, respectful-diplomatic-thoughtful
  • Proven time management and multiple task management capabilities

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