Billing Coordinator

Nortbrook, IL

Direct Hire

Salary Range: $26,000 - $27,000

The Billing Coordinator provides support as needed to the Billing Representatives. Supports the Billing Manager and staff in day-to-day operations. Responsible for staff training.


  • Performs at subject matter expert level on all Insurance Representative duties.
  • Oversees processing of insurance accounts receivable, daily payment posting, distribution of daily receivables, and deposits.
  • Assigns and monitors work of the Billing Representative; ensures timely completion of their work; resolves operations problems; implements new procedures.
  • Monitors back-end revenue cycle processes with the guidance of the Billing Manager  
  • Assists in recruiting: provides initial and ongoing staff training and new employee orientation; stays abreast of changes and updates to provide staff with the most accurate coaching and training; maintains training/reference manuals.
  • Multispecialty experience and strong excel experience
  • Assists with monitoring successful charge capture on the front-end and clean claim submission.
  • Provides quality service by enforcing quality and customer service standards.
  • Models and supports PediaTrust Core Values and coaches others to do the same


  • Other duties as assigned

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required Education, Knowledge, Skills & Abilities:

  • Minimum of High School Diploma required
  • Strong knowledge of Insurance follow-up, payor denials, and appeals preferred
  • Knowledge of Epic and/or other EHR systems preferred
  • Some knowledge of CPT and ICD-10 diagnosis coding preferred
  • Strong knowledge and level of comfort with Microsoft Word and Excel strongly preferred
  • Strong written and verbal communication skills and high level of organizational skills required

Required Length & Type of Experience:

  • Minimum of 3-4 years of medical billing experience required

Required Certification, Licenses, Registration:

The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Sitting
  • Standing
  • Walking
  • Typing
  • Computer work
  • Telephone work


Trust.  We are committed to integrity without compromise

  • Be gently honest with all your customers – coworkers, patients, physicians, management
  • Provide realistic expectations
  • Keep your word, your commitments
  • Protect the privacy of patients, parents and coworkers

Partnership.  We work as a team toward our shared purpose

  • Demonstrate commitment to the partnership and its shared purpose
  • Collaborate with your coworkers and other customers; offer to help
  • Communicate information fully
  • Maintain a positive outlook
  • In conflict, work toward the goal of resolution rather than winning

Excellence.  We strive to exceed expectations in everything we do

  • Strive to continually meet PCMH standards
  • Consistently go the extra mile
  • Take action to fix problems and to prevent repeat problems
  • Consistently speak and behave in a friendly, helpful manner to all customers

Compassion.  We are dedicated to serving others and fostering healthy relationships.

  • Listen
  • Acknowledge and demonstrate sensitivity to the feelings and needs of others
  • When someone is upset, put yourself in their shoes and give the benefit of the doubt when you can

Respect.  We treat all with dignity and embrace diversity

  • Listen and pay attention when others are speaking
  • Be polite
  • Take action to protect another’s dignity
  • Demonstrate openness to another’s point of view

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