Senior Business Analyst / Functional Expert, JD Edwards ERP Applications

Wilmington, OH

Direct Hire

Salary Range: $130,000 - $155,000

Senior Business Analyst / Functional Expert, JD Edwards ERP Applications

Location: Wilmington, OH; Scranton, PA; or Chicago, IL

This position can be located at our corporate headquarters in the West Fulton Market District of Chicago, IL or at our Wilmington, OH and Scranton, PA manufacturing facilities with a hybrid work schedule.

POSITION SUMMARY
The Senior Business Analyst/Functional Expert, JD Edwards is primarily responsible for driving increased utilization of the enterprise software by matching functional needs with technical solutions. This role becomes the primary interface between business leaders who have a need or opportunity and the technical team charged with delivering it. The position reports to the ERP
Leader.

POSITION RESPONSIBILITIES:
Solutions Delivery & Project Management
? Design and deliver new technology capabilities in the ERP System and related applications.
? Align the requirements and solutions with key business influencers and IT Leadership.
? Solution new projects in a way that builds on existing process but leaves opportunity for expansion as the business grows.
? Champion standard processes and core functional offerings where feasible.
? Research and recommend system updates and new tools to continuously improve and evolve the solution functionality and stability.
? Research and rec Services & Operations
? Deliver customer-focused, service-oriented troubleshooting to user reported issues ensuring the appropriate urgency and quality are utilized.
? Consult on application solutions for the Ultralox, Intex, StruXure and Versatex business units until their incorporation into the enterprise standards.
? Execute and improve IT General Controls for the supported application space. Be a champion of process rigor to the IT team and its customers.

? Document standard operating procedures in order to transition as much support to third party partners.
? Perform problem tracking, RCA templates, post-mortems, and action item follow-up.
? Effectively train system users on new functionality, data meaning, and self-service reporting.
? Adhere to company policies and values in the execution of the work.

POSITION QUALIFICATIONS:
Education:
? Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.

Experience:
? Minimum 10 years experience in delivering large, strategic software projects.
? Minimum 5 years experience in manufacturing, consumer products and distribution
industries.
? Minimum 5 years experience with JD Edwards products implementing and supporting multiple modules.
? Minimum 5 years experience collaborating with business partners, fellow analysts and other IT team members to understand requirements and develop solutions that are well architected, stable, reliable, and cost effective.

Other Knowledge/ Skills:
? Strong knowledge of business processes and operations across the enterprise, especially in manufacturing, supply chain planning and execution, finance, sales and marketing, and distribution.
? Builds and maintains strong relationships; works cross-functionally in teams; proactively manages stakeholder expectations; sought out as a trusted advisor. Able to work across cultures and build relationships with stakeholders.
? Communicates clearly and effectively in both written and verbal communications; concise and direct; can communicate effectively to all levels of management; persuasive; can speak in business language, articulate a point of view and drive to a business decision.
? Effective at leading and driving organizational change; able to influence without authority.
? Self-driven, team-oriented, fast learning, organized, disciplined, professional, goal oriented individual with positive attitude.

Key Behaviors:
? Execute and thrive without structure and formality
? Propensity to action
? Expert in their domain
? Willing to make a decision
? Deep business accumen

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