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IT Project Manager


Position Summary

The Project Manager plays an integral part in establishing the necessary processes, coordinating with multiple teams, and appropriately mitigates risk to ensure success.   Essential Duties

  • Manages a project from initiation through closure following waterfall and agile project methodologies.
  • Manages the transition and the implementation of a new service or designated change to an existing service by helping to establish functional processes.
  • Works closely with both customer stake holders and owners to review requirements and plans for new services or transition existing services.
  • Assist in the design of the overall Service Delivery model to ensure customer expectation are being met or exceeded.
  • Provides management support for new and or transitioned resources, by defining roles, responsibilities, processes in a functional environment and proactively mentor or coach resources when necessary.
  • Maintains a strong understanding for the customers’ business and develops productive working relationships throughout the organization.
  • Effectively coordinates resources from multiple teams to ensure the final delivery with leadership.
  • Documents status and efficiently communicates to all levels of management with updates towards overall milestones and project completion.

  Qualifications & Experience 

  • Minimum of 7 years’ experience, preferably in project management with additional experience in managing infrastructure, operations, or support.
  • Solid understanding of the technical environment especially in IT infrastructure and applications.
  • Demonstrated leadership and management of teams in a customer focused environment.
  • Strong documentation skills, experience with productivity tools such as MS Project, PowerPoint, Visio, and Excel.
  • Possesses an enterprising attitude to articulate creative suggestions and methods in a structured environment.
  • Ability to work independently and coordinate efforts at multiple levels throughout an organization.
  • Creatively applies a wide range of technical and/or management principles.
  • Highly organized being able to balance multiple activities, projects, and priorities simultaneously.
  • Strong written and verbal skills to effectively communicate changes, risks, and progress with management.


  • Bachelor’s degree desired in Project Management, Information Technology, Computer Science or related field desired.
  • PMP certification preferrred.  

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