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International Regulatory Specialist


Summary: Summary: The primary function of this position is to prepare and provide international documents required for registration, import, and/or resale of products outside of the United States. The role will also necessitate knowledge and understanding of product and ingredient restrictions, label requirements as dictated by the various in-country regulatory agencies, specifically in countries located in Asia Pacific/Australia (ASPAC), Latin America/Mexico (LATAM), and the European Union (EU). International regulatory experience in required.

Essential Responsibilities:

  1. Have direct experience responding to documentation requests and how they differ in ASPAC, LATAM, or the EU.
  2. Have direct experience in acquiring, preparing and supplying requested documents necessary for country product registration, import and/or resale for our international distributors.
  3. Have direct experience in creating and maintain a library of documents commonly requested for ASPAC, LATAM, or the EU.
  4. Stay apprised of ever-changing country, product and ingredient restrictions and updates the appropriate personnel.
  5. Have direct experience country specific nutrient amounts and supplement food classifications for ASPAC, LATAM, or the EU
  6. Have direct experience with claims made on products for different countries in the EU, ASPAC, or LATAM regions.
  7. Stay informed of country-specific labeling requirements in ASPAC, LATAM, or the EU.
  8. Stay informed of internet sale requirements in the EU, ASPAC, or LATAM countries we may choose to sell our products
  9. Review and address international customer product quality concerns and collaborate with appropriate personnel on formulating responses/remedies.
  10. Monitor regulatory and industry news websites and work with international partners to look for changes in the international regulatory environment, new legislation, enforcement actions, etc.  Communicate findings to appropriate personnel and document on monthly update.  Evaluate if changes/trends impact and make recommendations to appropriate personnel.
  11. Work individually and with appropriate personnel to successfully complete assigned big picture projects and goals on, or before, due date.
  12. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  13. Conducts self in the presence of customers and community so as to present a professional image of the company.

Marginal Duties:

  1. Organize and participate in team building events as scheduled.
  2. May be asked to serve on various committees.

Competencies Required:

  • Direct experience in international regulatory work, preferably in Dietary Supplements, Pet Care/Pet Food, Sports Nutrition, Flavors/Spices, or Conventional Food strongly preferred.
  • Strong administrative skills
  • Strong attention to detail
  • Ability to prioritize and effectively multi-task
  • Ability to seek and find information from within the company and outside
  • Ability to understand and interpret requests made by non-English speaking customers
  • Ability to interpret regulatory guidelines and provide solutions
  • Good communication skills
  • Bilingual in either Spanish or Chinese a plus
  • Working knowledge of library system, information services, and online research
  • Nutritional supplement industry knowledge preferred
  • Ability to work with Microsoft Office programs

Supervisory Responsibilities: This position has no supervisory responsibilities.

Education and Experience Required: BS in a science or nutrition related field (chemistry, biochemistry, food science, nutrition, and biology) with two years compliance experience preferred. Or; an equivalent combination of education and experience sufficient to successfully perform the essential responsibilities and duties of the job as listed above.

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