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Cleverbridge

Cleverbridge

cleverbridge provides global subscription billing technology, services and expertise to leading digital goods and services companies across a variety of industries.
Hirewell's Managed Recruiting Program fulfills hiring need across multiple functions
Executive Summary: 

Hirewell was retained by cleverbridge to augment their internal recruiting efforts through our Managed Recruiting Program (MRP).  cleverbridge had an immediate hiring need for multiple Customer Service Representatives, as well as other high-priority openings within IT, Sales, Account Management and Marketing. ​After accomplishing all of the original hiring goals, Hirewell’s services were extended to support ongoing needs.  From Entry-level to Director-level, Hirewell has carefully selected and hired 30 new employees for cleverbridge, adhering to the philosophies and unique culture they are striving to preserve.

Challenges: 
cleverbridge did not have the bandwidth to handle the staffing volume resulting from growth initiatives and newly-developed roles within the company. The newness of the roles required a thorough understanding of each department’s goals and consultation with the hiring managers to determine ideal suitability within realistic parameters. Due to the complexity of their ecommerce solution, a targeted and systematic approach was needed to identify candidates able to provide immediate contribution. The client’s progression from organic growth (internal promotion) to one requiring outside expertise and greater diversity required thoughtful outreach and candidate assessment.
Solution: 
Hirewell placed a recruiter on-site to gain critical insight of their culture and to provide accessibility to hiring managers and team members. Hirewell also provided back-end support with our internal recruiting team and sourcing tools.
Results: 

Within the first 3 weeks of the project, Hirewell secured 5 Customer Service Representatives for the hiring initiative. Hirewell improved the hiring velocity by 37.5%​ - facilitating more hires in the first 3 months ​of engagement than the ​8 months prior. Hirewell decreased the client’s prior reliance on external placement agencies and improved the quality of hire.  Staffing key IT, Sales and Account Management hires saved the client nearly $110,000 in external agency placement fees.

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